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March 7, 2014. A number of customers have reported receiving automated phone calls identified as coming from Southport Bank, informing them that their debit card has been blocked or closed. Southport Bank is NOT making these calls.
The call asks customers to press 1 to speak with someone from Southport Bank, to enter confidential information, or to call a number and provide information to unblock or reactivate the card. Variations on these scenarios have also been reported, and customers of other financial institutions in the area have been targeted as well.
While Southport Bank may call our customers if suspicious debit card activity is detected, card holders will never be asked for their card number, PIN or account number if the call is legitimate.
Should you receive any kind of phone call, text message or e-mail asking you to provide information about your bank accounts or cards, do not respond. These messages are not from Southport Bank or any service associated with the bank, and the people contacting you are seeking your personal account information in order to commit fraud. Giving out your account or card information jeopardizes your account and could lead to you becoming the victim of identity theft as well.
If you have received a phone call similar to the circumstances described above and have provided the caller with any information related to your accounts or cards, please contact Customer Service immediately so that appropriate action can be taken to protect your account. 262-942-1111.
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Since 1997, Southport Bank has been helping people make the most of their money. By serving each customer, one at a time, we've grown to become the largest bank based in Kenosha.
Southport Bank was founded on the principle value of building a relationship with each of our customers while actively supporting the communities that we serve.